Accessibility Statement

Our Commitment to Digital Accessibility

Last Updated: December 22, 2025

At AICX™, operated by Moonfish Properties LLC, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Our Goal: To make our website and platform accessible to all users, regardless of their abilities or the technologies they use to access the web.

Conformance Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and improve the user experience for everyone.

Perceivable

Information must be presentable to users in ways they can perceive

Operable

User interface components must be operable by all users

Understandable

Information and interface operation must be understandable

Robust

Content must be robust enough to be interpreted by a wide variety of assistive technologies

Accessibility Features We Implement

Keyboard Navigation

All interactive elements can be accessed and operated using keyboard alone, without requiring a mouse.

  • Tab key navigation through all interactive elements
  • Enter and Space keys to activate buttons and links
  • Arrow keys for navigating menus and sliders
  • Escape key to close modals and dialogs

Text Alternatives

We provide text alternatives for non-text content so it can be changed into other forms people need.

  • Alt text for all meaningful images
  • Captions and transcripts for video content
  • Text descriptions for complex graphics and charts
  • ARIA labels for interactive elements

Color Contrast

We maintain sufficient color contrast ratios to ensure text is readable for users with visual impairments.

  • Minimum contrast ratio of 4.5:1 for normal text
  • Minimum contrast ratio of 3:1 for large text
  • Information not conveyed by color alone
  • Focus indicators for keyboard navigation

Responsive Design

Our website adapts to different screen sizes and devices, ensuring accessibility across all platforms.

  • Mobile-friendly design with touch-friendly targets
  • Content reflows for different screen sizes
  • Text can be resized up to 200% without loss of functionality
  • Support for portrait and landscape orientations

Screen Reader Compatibility

We design and test our website to work effectively with popular screen readers.

  • Semantic HTML structure for proper content hierarchy
  • ARIA landmarks to identify page regions
  • Skip navigation links to bypass repetitive content
  • Descriptive headings and labels

Sufficient Time

Users have adequate time to read and interact with content.

  • No time limits on reading content
  • Ability to pause, stop, or hide moving content
  • Extended session timeouts with warnings
  • Auto-playing content can be controlled

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)

Magnification Tools

  • ZoomText
  • MAGic Screen Magnification
  • Browser zoom functions
  • Operating system magnifiers

Voice Recognition

  • Dragon NaturallySpeaking
  • Windows Speech Recognition
  • macOS Dictation
  • Voice control features

Alternative Input

  • Switch devices and controls
  • Eye-tracking technology
  • Adaptive keyboards
  • Head pointers and mouth sticks

Known Limitations

While we strive to maintain the highest accessibility standards, we acknowledge the following known limitations and are actively working to address them:

Third-Party Content: Some embedded content from third-party providers may not be fully accessible. We are working with our partners to improve accessibility.

Legacy Documents: Some older PDF documents may not meet current accessibility standards. We are in the process of updating these materials.

Complex Data Visualizations: Some interactive charts and graphs may have limited accessibility. We provide text alternatives and are enhancing these features.

We are committed to continuous improvement. If you encounter accessibility barriers, please let us know so we can address them.

Testing and Evaluation

We regularly assess the accessibility of our website through multiple methods:

Automated Testing

We use automated accessibility testing tools to identify and fix issues quickly.

Manual Testing

Our team conducts manual accessibility audits using keyboard navigation and screen readers.

User Testing

We involve users with disabilities in our testing process to ensure real-world usability.

Team Training

Our development team receives ongoing training on accessibility best practices and standards.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Email Us

Send accessibility feedback or requests to:

[email protected]

Contact Form

Use our accessible contact form:

Contact Support Team

When Reporting an Issue, Please Include:

  • URL: The web page where you encountered the issue
  • Description: A clear description of the accessibility barrier
  • Browser: The web browser and version you're using
  • Assistive Technology: Any assistive technology you're using (if applicable)

Response Time: We aim to respond to all accessibility inquiries within 3 business days and will work with you to provide an accessible alternative or solution.

Alternative Formats

If you require information from this website in an alternative format, we can provide:

Large print documents
Audio recordings
Plain text files
Accessible PDF documents
Braille (upon request)
Other formats as needed

Please contact us at [email protected] to request alternative formats. We will work with you to provide the information you need in a format that works for you.

Our Commitment to Continuous Improvement

Accessibility is an ongoing journey, not a destination. We are committed to:

Regular Audits

Conducting periodic accessibility audits to identify and address issues

Updated Standards

Staying current with evolving accessibility guidelines and best practices

User Feedback

Listening to and acting on feedback from users with disabilities

New Features

Building accessibility into all new features from the ground up

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

  • ADA: Americans with Disabilities Act
  • Section 508: Rehabilitation Act of 1973
  • WCAG 2.1: Web Content Accessibility Guidelines Level AA

This accessibility statement was last reviewed and updated on December 22, 2025. We review and update this statement regularly to ensure it remains accurate and reflects our current accessibility status.

Accessibility Questions or Concerns?

We're here to help ensure everyone can access and use our platform. Your feedback helps us improve accessibility for all users.

Get Accessibility Support:

Our Promise

We are dedicated to providing an accessible experience for all users, regardless of ability, and continuously work to improve our platform.

AICX™ Accessibility Statement | Operated by Moonfish Properties LLC
Committed to WCAG 2.1 Level AA Compliance