How Interaction Becomes Execution
AICX™ is the core platform behind the entire ecosystem.
It is designed to recognize users, orchestrate interactions, and activate actions across channels, languages, and systems, while maintaining enterprise-grade security, governance, and scalability.
You've seen why AICX™ matters. Now see how it delivers real results.
AICX™ functions as an interaction orchestration layer between people, data, and operational systems.
The platform enables organizations to:
Identify and distinguish users
Interpret intent and context in real time
Route interactions intelligently
Trigger actions across workflows and systems
Maintain consistency, control, and traceability
AICX™ is not a set of tools. It is a coordinated system designed to turn interaction into execution.
Recognize. Personalize. Activate.
Identify users, context, language preference, and interaction history from the first touch.
Adapt interactions dynamically based on intent, behavior, and journey stage.
Guide users to the most relevant next action: schedule, register, purchase, donate, respond, or continue.
AI continuously improves relevance, segmentation, and outcomes through real interaction data.
AICX™ is designed to maximize interaction, response, and action.
For that reason, it uses WhatsApp as a primary interaction channel, instead of requiring users to download a proprietary application.
WhatsApp is the most widely used communication app in the world. Your target audience probably already uses it.
This approach:
Removes adoption friction
Increases response rates
Delivers faster time to value
Operates within a trusted, familiar environment
AICX™ remains channel-agnostic, using WhatsApp where it performs best: direct, high-response interaction.
AICX™ is built as a scalable interaction engine supporting multiple industries and use cases.
AICX™ connects interaction directly to execution through integrated systems:
Relationship management, interaction history, segmentation, and performance tracking.
Finance, memberships, events, transactions, and internal operations.
Workflow coordination, tasks, resources, and execution.
Registrations, requests, payments, and transactions inside conversations, including WhatsApp.
AICX™ is built on a robust, enterprise-grade technology stack to protect every interaction and data point.
Architected entirely on Microsoft Azure, the platform operates within a centralized, encrypted, and continuously monitored environment trusted by enterprise and government organizations.
All interactions, including WhatsApp Business API communications, are governed by strict access controls, encryption, and audit-ready frameworks.
AICX™ aligns with global standards including:
Security is not an add-on. It is foundational.
AICX™ provides full operational visibility and control:
Interaction monitoring
Action traceability
Role-based access
High-availability infrastructure with disaster recovery
AICX™ supports real-world, multicultural environments:
Native multilingual interaction
Automatic language recognition
Cultural adaptation, not just translation
Cross-channel consistency
Interaction is not translated. It is contextualized.
Central interaction orchestration for enterprise organizations
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Automotive dealership interaction and lead management
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Political campaign engagement and mobilization
Learn MoreAICX™ is developed by The Moonfish Group™ and HubMark, powered by Yupio, combining bilingual communication expertise, strategic digital design, and enterprise-grade cloud technology to deliver secure, scalable interaction at scale.
Native multicultural communication
Digital experience architecture
Enterprise-grade infrastructure
See how AICX™ transforms interaction into execution for your organization.