AICX HUB Logo

The Smart Digital Ecosystem

for Chambers of Commerce

One community. Two languages. Infinite connections.

Overview

AICX™ HUB is the new bilingual digital infrastructure for Chambers of Commerce, an intelligent ecosystem that unifies communication, automation, and community engagement in one modern platform.

With conversational AI at its core, it transforms how Chambers connect and serve, empowering members with guidance, helping local businesses grow, supporting government partners in civic and economic initiatives, and giving sponsors meaningful reach.

The result is faster service, deeper relationships, and a more dynamic, opportunity-driven community where everyone thrives.

AICX™ | The Moonfish Group™ + HubMark

AICX™ is an AI platform designed to transform how organizations communicate, learn, and build relationships with their communities. Through automation, intelligent analytics, and advanced segmentation, AICX™ centralizes all interactions in a single digital environment, integrating communications, education, loyalty, assistance, and real-time analytics. Its purpose is clear: turn information into interaction, interaction into connection, and connection into sustainable growth.

AICX™ HUB Overview: See how the intelligent ecosystem unifies communication, automation, and community engagement.

Platform Demo

See AICX™ HUB in Action

Watch a complete walkthrough of AICX™ HUB and discover how this intelligent ecosystem transforms the way Chambers of Commerce connect, serve, and thrive in a modern digital landscape.

Unified communication platform
Smart automation capabilities
Community engagement tools
Real-world implementation examples

What is AICX™ HUB?

AICX™ HUB is a bilingual digital ecosystem for Chambers of Commerce that unifies communication, member engagement, business development, and community impact into one intelligent platform. It centralizes all interactions—member inquiries, event registrations, sponsorship opportunities, business referrals, and resource sharing—creating seamless experiences that strengthen relationships and drive measurable outcomes.

From answering questions instantly in English or Spanish to automating member onboarding, event promotion, and sponsor engagement, the platform accelerates response times, increases member satisfaction, and amplifies the Chamber's impact across the entire business community.

Its mission is clear: transform every message into meaningful interaction, every interaction into lasting connection, and every connection into sustainable growth for Chambers and their communities.

How does it work?

AICX™ HUB uses WhatsApp as the Chamber's primary communication channel, integrating automated, intelligent modules that:

  • Centralize member communication, inquiries, and services in one bilingual ecosystem.
  • Personalize engagement based on member type, industry, language preference, and interests.
  • Automate event promotion, registrations, business referrals, and sponsorship opportunities.
  • Generate real-time analytics that strengthen member retention and community impact.

AICX™ Ecosystem Architecture

AICX™ integrates four technological pillars that drive Chamber operations, member engagement, and community impact:

CRM

(Customer Relationship Management)

Organizes and centralizes all member interactions, inquiries, and engagement history. Automates member onboarding, event reminders, renewal notices, and personalized outreach.

ERP

(Enterprise Resource Planning)

Connects the Chamber's internal operations, including membership management, event coordination, financial tracking, sponsorship management, and performance reporting.

PMS

(Project Management System)

Manages events, campaigns, community initiatives, partnerships, and Chamber operational activities to ensure organized and effective execution across all programs.

Conversational Commerce

Enables management of event registrations, membership renewals, sponsorship inquiries, business referrals, and resource requests directly through WhatsApp.

Everything works within a bilingual conversational interface and an intelligent database that learns from each interaction, optimizing workflows and elevating the member experience at every touchpoint.

Structure of AICX™ HUB

Public Space

(Open to Everyone)

An accessible environment that connects anyone with the Chamber, offering reliable, up-to-date, fully bilingual information about membership benefits, events, and business resources.

Includes:

  • Business directory and member showcase accessible to the entire community.
  • Information on Chamber events, programs, and community initiatives.
  • General information about membership benefits, sponsorship opportunities, and how to join.
  • News, announcements, and updates from the Chamber and local business community.
  • Public event calendar with registration for open community events.
  • FAQ module answering questions about Chamber services, membership, and local business resources.

Objective: Position the Chamber as a digital hub for business information, making it easier for prospects to learn about membership benefits, build trust, and engage with the Chamber community.

Private Space

(Exclusive for Members)

The heart of the ecosystem, designed to enrich the member experience and deliver continuous value through networking, business growth opportunities, and exclusive resources.

Includes:

  • Bilingual monthly newsletters with member updates, business tips, and exclusive opportunities.
  • AI-powered business matchmaking connecting members with complementary businesses and referral opportunities.
  • Direct WhatsApp communication with Chamber staff and member-to-member networking.
  • Registration for member-exclusive events, networking sessions, and training programs with digital passes.
  • Member spotlight programs like Member of the Month or featured business stories.
  • Access to all 15 Smart Modules including Answers, Verified Trust, Business Resources, and Loyalty+.
  • Exclusive benefits: priority registration, special promotions, and enhanced visibility opportunities.
  • Premium benefits and visibility packages for sponsors and corporate partners.

Objective: Strengthen the Member Community, increase engagement, drive business growth through networking, and build a modern, trusted, bilingual network of businesses and professionals.

Smart Modules Introduction

Welcome to the AICX™ HUB Smart Modules

Welcome to the AICX™ HUB Smart Modules, the intelligent ecosystem designed to modernize how your Chamber communicates, engages, and delivers value to its members, partners, and sponsors.

AICX™ HUB combines bilingual communication, smart automation, and business intelligence into one unified platform. Everything runs through WhatsApp, giving your community instant, familiar access to real support, real information, and real opportunities.

This is more than technology. It is a true networking ecosystem where businesses connect faster, opportunities surface automatically, and every interaction creates measurable value. Members gain visibility, partners find better alignment, and sponsors receive targeted exposure that drives real engagement.

AICX™ HUB is built with modular flexibility. Your Chamber selects the Smart Modules that match your goals - communication, events, matchmaking, learning, loyalty, sponsorships - and we configure everything around your needs. You begin with the Suite that fits today, and upgrade as you grow. You only pay for what you need, and every module works together seamlessly.

The result is a modern, connected, opportunity-driven Chamber - one that elevates membership value, strengthens sponsorship ROI, and transforms networking into long-term growth.

Welcome to AICX™ HUB, where your Chamber becomes smarter, stronger, and future-ready.

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Bilingual Platform
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Communication & Engagement

Core Communication Modules

Centralize and automate all your member communications with intelligent, bilingual tools.

1

1 Media Hub

Information & Communication

The centralized command center for official updates, announcements, newsletters, and content distribution.

Delivers news, bulletins, educational material, alerts, and podcast content directly to members through automated WhatsApp notifications. Keeps your community informed, aligned, and consistently engaged.

Includes:

  • Bulletins and announcements
  • News releases and curated news aggregation
  • Automated newsletter distribution
  • Podcast hosting and sharing
  • Event updates
  • New program or initiative alerts
  • Content drops and resource notifications
  • Events calendar

Value:

Creates a connected, informed, opportunity-driven community by integrating educational, inspirational, and business content into a single communication flow.

Strategic Impact:

  • For Members: Higher visibility, better opportunities, and digital tools that move their business forward.
  • For Sponsors: Precision segmentation, constant exposure, and measurable performance metrics.
  • For the Community: Easy access to information, trusted businesses, and public-service resources.
  • For the Chamber: Leadership through a conversational intelligence platform for economic and community development.
2

2 Ask the Chamber

Business Q&A & Recommendations

A trusted, conversational AI assistant that transforms every question into an opportunity for members.

Example:

Q: "Do you know a cleaning company in Henderson?"

A: "Yes. Here are three AICX-verified companies: Keep It Clean (5★), Nevada Shine (4.8★), Bright & Co. (4.7★)."

Features:

  • Conversational AI assistance
  • Instant member-to-member matching
  • Knowledge base automation
  • 24/7 availability

Value:

Turns daily questions into measurable business opportunities.

3

3 Direct Messaging

Segmented Direct Messaging

A WhatsApp-first messaging engine for personalized, proactive outreach.

Features:

  • Smart segmentation by industry, location, and language
  • Automated reminders and follow-ups
  • Event invitations and RSVP tracking
  • Real-time delivery analytics
  • Invitations, promotions, alerts

Example:

Send a targeted message to restaurant owners in North Las Vegas: "Hi! The Health Department is hosting a free Food Safety Compliance Workshop this Thursday at 10 AM. Tap here to RSVP." Followed by automated reminders and instant confirmation tracking.

Value:

Transforms communication into action by delivering the right message to the right members at the right moment. Boosts attendance, accelerates responses, and strengthens relationships through consistent, high-impact touchpoints tailored to each audience segment.

4

4 FAQ

Smart FAQs & Assistance

A bilingual WhatsApp knowledge base that delivers instant, accurate answers to high-volume questions and reduces staff workload.

Features:

  • Instant answers in English and Spanish
  • Automated responses to the most common member and community questions
  • Smart routing to forms, links, documents, and service pages
  • Continuous learning based on user interactions
  • Always-on availability with zero wait time

Example:

Q: "How do I become a member and what are the benefits?"

A: "Here's the membership link, pricing, and benefits. I can also guide you through the application if you'd like."

Value:

Eliminates repetitive inquiries, improves response consistency, and ensures every member gets fast, helpful information day or night. Frees up staff time while raising service quality and enhancing member satisfaction.

5

5 Appointments

Meeting & Call Requests

Allows members to request calls or book meetings directly through WhatsApp with automated confirmations and reminders.

Features:

  • Simple WhatsApp-based booking flow
  • Call, virtual meeting, or in-person appointment requests
  • Automated confirmations, reminders, and follow-ups
  • Smart routing to the correct staff member or department
  • Calendar-friendly scheduling links

Example:

A member sends: "I'd like to schedule a meeting to discuss sponsorship opportunities." The system replies: "Great. Here are the available days and times. Choose the one that works best for you." After choosing a slot, they immediately receive a confirmation message and a reminder before the meeting.

Value:

Streamlines scheduling, reduces back-and-forth communication, and ensures members can reach the Chamber quickly and conveniently. It improves service responsiveness while freeing staff from manual coordination, creating a smoother experience for everyone involved.

Member Services

Business Connection & Growth Tools

Powerful features that drive real business opportunities and measurable value for your members.

6

6 B2B Intelligent Matchmaking

Connections that Drive Business

A proactive, AI-driven matchmaking engine that builds meaningful alliances and long-term growth for members, partners, and local businesses.

Features:

  • Smart B2B match suggestions based on needs, capabilities, and goals
  • Proactive outreach introducing members to relevant partners
  • Interactive business profiles that highlight offerings and opportunities
  • Matchmaking and networking event support
  • Community opportunity board for leads, collaborations, and referrals
  • Directory and loyalty integration for seamless follow-up

Example:

A construction company asks, "I need a certified electrical contractor for an upcoming project." The system instantly matches and introduces them to three vetted members with relevant credentials and availability.

Value:

Creates sustainable, measurable economic connections across industries and regions. Helps businesses discover new partners, unlock contracts, and build long-term relationships that drive collective growth and community prosperity.

7

7 AI Networking

Intelligent Event Connections

Smart event intelligence that recommends relevant attendees, accelerates introductions, and automates post-event engagement.

Features:

  • Smart attendee recommendations based on interests, industry, and goals
  • Virtual introductions that spark meaningful conversations
  • Automated post-event follow-ups to maintain relationship momentum
  • Relationship tracking and nurturing across future events

Example:

After a Chamber mixer, you open AICX Hub and enter the names you remember, even if it's just "Rick from SilverTech." AICX Hub instantly identifies the member, provides their full contact details, and asks if you'd like to send a follow-up message. With one tap, it sends a note like, "Rick, it was great meeting you. Here is my contact information and a link to my website." At future events, AICX Hub will alert you if any of your saved connections are attending, helping you strengthen relationships with intention and continuity.

Value:

Turns networking into a strategic, relationship-building process. Members leave every event with meaningful contacts, consistent follow-up, and long-term connections that support business growth.

8

8 Event Hub

Smarter Planning, Seamless Experiences

A centralized operations dashboard that unifies event planning, logistics, promotion, communication, and team coordination into one organized workspace.

Features:

  • Unified dashboard for planning and tracking every event detail
  • Venue management, floor plans, permits, and logistics oversight
  • Guest speaker coordination, bios, scheduling, and tech requirements
  • Catering, A/V, lighting, staging, and décor task management
  • Invitation workflows, registration tracking, and VIP guest handling
  • Press coordination including media lists, briefings, and bulletins
  • Promotion tracking for ads, social media, email, and partner outreach
  • Real-time task assignments with status updates for every team member
  • Cross-department visibility so all players can monitor progress and dependencies

Example:

For a large annual gala, the Chamber uses Event Hub to consolidate every moving part. The team tracks venue setup, speaker confirmations, catering deadlines, lighting and sound requirements, press invitations, social media promotion, and VIP coordination. Each contributor updates their tasks in real time so leadership can see progress, identify gaps, and ensure nothing falls through the cracks.

Value:

Creates a single source of truth for event execution. Reduces chaos, eliminates miscommunication, and keeps every team member aligned. Ensures events run smoothly, professionally, and with full visibility from planning to post-event wrap-up.

9

9 RFP RFQ Concierge

AI-Assisted Procurement

An intelligent procurement engine that analyzes government and corporate RFPs, interprets requirements, and connects members with high-value contracting opportunities.

Features:

  • Automated scanning of public and private sector RFPs
  • Smart matching based on industry, certifications, capacity, and service capabilities
  • Simplified requirement breakdowns for faster qualification
  • Deadline tracking, alerts, and compliance guidance
  • Partner recommendations for teaming or joint-venture opportunities
  • Integration with member profiles and business directories

Example:

When new city or corporate bids are published, RFP Concierge automatically reviews them and alerts members whose qualifications fit the project. For a commercial cleaning company, AICX Hub identifies three relevant RFPs aligned with their licenses and service scope, outlines key requirements, highlights important deadlines, and suggests partner matches when collaboration could strengthen the proposal.

Value:

Unlocks revenue through public and private procurement, giving members a measurable competitive advantage. Helps businesses discover opportunities they might otherwise miss while simplifying the path to successful bidding.

10

10 Trust

Ratings & Reviews

A verified reputation system that strengthens credibility, improves transparency, and elevates the overall quality of services across the Chamber ecosystem.

Features:

  • Verified ratings and reviews for member-to-member interactions
  • Automated review requests after services, events, meetings, or referrals
  • Star ratings displayed as "Verified Member – 4.8★"
  • Fraud-resistant verification to ensure authenticity
  • Reputation profiles integrated into directories, matchmaking, and recommendations
  • Optional comments for deeper context and service feedback

Example:

After completing a service call with a fellow member, AICX Hub sends a quick message: "How would you rate your experience with BrightSpark Electrical?" The user taps their rating, adds a short comment if they choose, and the system updates BrightSpark's profile to display "Verified Member – 4.8★" along with recent reviews.

Value:

Builds trust, strengthens accountability, and helps members make informed decisions with confidence. Encourages higher service standards and fosters a more reliable, opportunity-driven business community.

11

11 Civic Connect

Multi-Level Government Guidance

A bilingual navigation system that helps members understand and complete city, county, and state processes with clarity, simplicity, and confidence.

Features:

  • Step-by-step guidance for common government tasks
  • Support for city, county, and state-level processes
  • Bilingual explanations written in clear, simple language
  • Direct links to government portals, forms, and applications
  • Smart routing to advisors when personalized help is needed
  • Automated reminders for deadlines, renewals, and compliance

Example:

Q: "Where can I register my business?"

A: "You can register through your state's business portal, like SilverFlume in Nevada. Would you like step-by-step guidance or to speak with an advisor?"

Value:

Removes confusion around government processes and ensures members take the right steps the first time. Saves time, reduces errors, and empowers entrepreneurs to navigate regulations with clarity and support.

12

12 Loyalty+ Rewards

Smart Loyalty & Membership

A points-based reward system that strengthens engagement, boosts renewals, and increases participation across all Chamber programs and activities.

Features:

  • Points engine tied to actions like attending events, reporting networking contacts, endorsing fellow members, leaving verified reviews, and completing courses
  • Exclusive benefits such as discounts, priority access, spotlight features, or premium resources
  • Renewal incentives that reward consistency and long-term membership
  • Tiered reward levels to motivate sustained engagement
  • Integration with events, directory, matchmaking, networking, and referrals
  • Automated tracking, notifications, and redemption through WhatsApp

Example:

A member attends two events, reports new networking contacts, endorses a fellow member's business, leaves a verified review, and completes an online course. Loyalty+ Rewards automatically credits their points and sends a message: "You've unlocked 300 points. Would you like to redeem them for a featured spotlight, an event ticket discount, or a discounted renewal?"

Value:

Transforms participation into tangible benefits. Encourages consistent engagement, supports member retention, and cultivates a more active, loyal, and connected business community.

13

13 Spotlight of the Month

Where Excellence Takes Center Stage

A storytelling module designed to highlight standout businesses, leaders, and community success stories that deserve recognition and expanded visibility.

Features:

  • Monthly spotlight features for exceptional businesses and community contributors
  • Story-driven profiles that showcase mission, achievements, and impact
  • Automated nomination and submission workflow for members
  • Integration with the directory, Media Hub, newsletters, podcasts, and social media
  • Bilingual content delivery for maximum reach
  • Sponsor-ready visibility options for premium exposure

Example:

Each month, members can nominate their business for Spotlight of the Month by sharing key achievements such as expansion, community service, innovation, or major milestones. Once selected, the Chamber develops a polished feature that tells their story, highlights their mission, showcases recent wins, and includes direct links to their services. The spotlight is then distributed across the Media Hub, newsletter, podcast, WhatsApp broadcasts, and social media, giving the featured business high-impact visibility and new growth opportunities.

Value:

Celebrates excellence, strengthens community pride, and elevates local businesses through strategic visibility. Helps members build reputation, attract partnerships, and gain meaningful recognition across the Chamber ecosystem.

Education & Growth

Learning & Development Platform

Empower your members with educational resources, certifications, and professional development opportunities.

14

14 Learn

Knowledge, Growth & Opportunity

A professional development ecosystem that delivers live and on-demand learning experiences to help members sharpen their skills, strengthen their businesses, and stay ahead in a competitive marketplace.

Features:

  • Live webinars led by industry experts
  • In-person and virtual workshops for hands-on skill building
  • Certifications that validate professional and technical competencies
  • On-demand recordings accessible anytime
  • Expert-led sessions covering business, leadership, finance, technology, compliance, and more
  • Bilingual learning tracks for broader access and inclusion
  • Automated reminders, registrations, and progress tracking
  • Integration with Loyalty+ Rewards for points, recognition, and incentives

Example:

The Chamber, in collaboration with a business incubator and a university, runs an ongoing Construction Workshop Series. The upcoming session, "How to Obtain Your Contractor's License," is sponsored by Valley Construction Depot. AICX Hub identifies member businesses in the construction niche and sends a targeted WhatsApp invitation: "You're invited to our Contractor's License Workshop sponsored by Valley Construction Depot. Tap here to register." Members receive automated reminders, attend the session, earn Loyalty+ points, and receive a link to a video of the session for future reference.

Value:

Builds a smarter, more capable business community. Expands member knowledge, accelerates professional development, and positions the Chamber as a year-round source of learning, growth, and opportunity.

Analytics & Revenue

Data Intelligence & Monetization

Transform data into insights and create new revenue streams through intelligent sponsorships.

15

15 Smart Sponsorships

Intelligent, Contextual Placements

A sponsorship engine that delivers contextual, high-value placements across all communication touchpoints without disrupting the member experience.

Features:

  • Native ad placements embedded naturally within modules like Media Hub, Event Hub, Learn, Spotlight of the Month, and Direct Messaging
  • Targeted sponsor matching based on industry, audience segment, and content relevance
  • Automated fulfillment including impressions, clicks, placement scheduling, and reporting
  • Performance dashboards with real-time metrics and monthly analytics
  • Sponsor tiers, add-ons, and premium placement options
  • Seamless integration into WhatsApp communications, newsletters, events, and digital content

Example:

Every interaction with a Chamber member or visitor can include a relevant sponsor. Because outreach is segmented, AICX Hub matches sponsors to the context of each conversation. For instance, any query related to banking, taxes, mortgages, or real estate can include a subtle, native message such as, "This information is presented by Silver State Bank." Event invitations, registration links, e-tickets, and automated reminders can also be branded with the event sponsor's logo and message, ensuring consistent visibility without disrupting the user experience.

Value:

Creates sustainable revenue streams while preserving a smooth, member-first experience. Helps sponsors reach the right audience at the right moment and empowers Chambers to monetize engagement intelligently, ethically, and transparently.

AICX™ HUB Suites

Flexible packages combining Smart Modules to match your Chamber's size and needs

Starter Connect Suite

Essential modules for new or small Chambers

5 Core Modules

Engage Plus Suite

Enhanced engagement for growing Chambers

10 Smart Modules

Pro Network Suite

Advanced capabilities for established Chambers

13 Smart Modules

PREMIUM

Global Master Suite

Complete ecosystem for large regional Chambers

All 15 Smart Modules

Compare features, pricing, and find the perfect fit for your Chamber

Ready to Transform Your Chamber?

See AICX™ HUB in action and discover how it can modernize your Chamber's operations, deepen member engagement, and build a thriving bilingual community.

2

Languages: English & Spanish

15

Smart Modules Available

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